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Hours of operation |
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We offer 24-hour emergency service 365 days a year, including major holidays, for our customers’ convenience. Our office hours are 8:00a.m. to 5:00p.m. Monday through Friday. If you call after hours, your call will be routed to an operator that will take your phone number and you will receive a call back from one of our own office staff. |
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| Q: |
What Territory do we cover? |
| A: |
Above All Plumbing covers all of Alameda County, most of Contra Costa County, San Jose & Milpitas |
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| Q: |
Do you give free estimates? |
| A: |
Yes we do for your plumbing projects & new construction. We are happy to provide you with a free estimate. |
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| Q: |
Do we test/repair backflows? |
| A: |
Most definitely, we have several technicians that are AWWA Certified in testing/repairs and we can install any size Backflow Preventer from ½” to 8”. And we will file the paperwork with Water Co. for you. |
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| Q: |
What could cause a high water bill? |
| A: |
A high water bill could be something as simple as a running toilet. AAP will help you find your leak & make the necessary repairs to restore your home to a leak free system. |
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| Q: |
How do I shut down the water to my house? |
| A: |
| In a plumbing emergency, you'll need to stop the flow of water as quickly as possible. |
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Each fixture or appliance has a shut off valve & can be shut off by turning the handle clockwise. If the handle is stuck or broken, turn off the water to your house by locating the service entrance. |
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In most Bay area homes, you should find the shutoff valve in the front of the house under a hose bib (faucet) or where the water pipes enter the home, turn this gate valve handle clockwise to stop the leak. |
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| Q: |
How do I shut down my water heater? |
| A: |
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Shut down the water to your tank immediately, by turning the gate valve handle clockwise located at the top right of your water heater. |
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Turn off the gas immediately, locate the gas cock & turn the handle 1/4 turn until it stops. |
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Remember your water heater tank holds water & the leak may continue until help arrives. |
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| Q: |
Do I need to provide the parts for my repairs? |
| A: |
No, the technicians have very well stocked trucks that will handle common problems. |
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| Q: |
Can you install a toilet, faucet, etc. that I provide? |
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Certainly, we can install any plumbing fixture you have. The advantage to Above All Plumbing providing your parts is that we warranty any part supplied by our staff. |
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| Q: |
Do you do repipes? |
| A: |
Absolutely, you can schedule a free Estimate. Please call our office @ 510-475-6040. |
